An oral history of #hugops and the growing community of operations engineers who offer support for their peers before and during major cloud service outages (Tom Krazit/Protocol)
An oral history of #hugops and the growing community of operations engineers who offer support for their peers before and during major cloud service outages — When something breaks on the internet, the people who know how to fix it just want to give their colleagues a hug — even if they're a rival.
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